2024 STM Admin Conference: Equip Your Operations Team to Build Your Business
December 3, 2024, 8:30 am - 3:30 pm
DoubleTree by Hilton Richmond Airport, 445 International Center Drive, Sandston, Virginia, 23150
Early Bird Registration through November 15th: $140
Registration Rate: $160
VPMA has created this special track of the State Technical Meeting that brings together admin and operations teams to provide specialized sessions that focus on ways to make your office run smoother, gain more satisfied customers, and help your office and technical staff work strategically together.
We will cover the following:
- The Art of Customer Retention - Wendy Lund - Accel Termite & Pest
- Bridging the Gap between Operations and Office - Shannon Harlow-Ellis - Mosquito Joe Franchising; Alex Sullivan - Accel Termite & Pest; Samantha Forrest (invited) - Corteva
- Managing Your Technicians’ Certifications - Jeffrey Zeiber - Accel Termite & Pest; Darlynn Smit - American Pest; Sue Odom - VDACS-OPS
- Local Performance Marketing
We have planned this event to be shortly after the VPMA State Technical Meeting to allow the flexibility for you and your staff to attend both events, and to ensure you won't have office coverage issues by having everyone away on one meeting date!
Our meeting site will once again be the centrally located DoubleTree by Hilton Richmond Airport. We have secured a discounted rate of $141++ for King rooms for reservations made through the link below by November 15th.
Hotel Reservations
Register yourself and your team for the STM Admin Conference to equip your operations staff to build your business! Vendors are welcome to participate as well! Register by November 15th for the lowest registration rate.
STM Admin Conference Registration
STM Admin Conference - Vendor Registration
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